Returns, FBA Removal Orders & Reverse Logistics Services
Turn returns and removal orders into resellable inventory, clear write-offs, and more usable space, without sorting through boxes yourself.
PrepIt Logistics handles the reverse side of your operations, from customer returns to Amazon FBA removal orders. We receive, inspect, and sort returned or removed inventory, then either restock it, ship it to another channel, donate it, or dispose of it based on your instructions.
Returns & FBA Removal Orders at a Glance
We keep returned and removed inventory organized, moving, and documented so it does not turn into clutter.
D2C returns handled for you
We receive customer returns, match them to the original order when possible, and decide whether they can be returned to the shelf or go elsewhere.
Amazon removals sorted
We take removal orders from Amazon FBA, confirm what came back, and sort them by SKU and condition.
Sellable vs write-off
We separate what can be sold again from what needs to be written off, then follow your guidelines for each group.
Connected to your other services
Returned and removed units can move into storage, FBA prep, or e-commerce fulfillment instead of sitting in a stack of boxes.
D2C Returns Processing
Customer returns are part of doing business. They become a problem when they eat up time and floor space. We process e-commerce returns so you get a clear picture of what came back, what can be resold, and what is a true loss.
Receive and record
We receive returned parcels and record the contents. noting the original order when possible.
Inspect for resale
We review its condition to decide if an item can be reshelved as new, resold in another channel, or should not ship again.
Sorted and routed
Items that are in sellable condition are restocked, while everything else is routed appropriately.
Inventory Updated
We update counts and notes in our system so returns are reflected in your inventory, not hiding in a pile.
Amazon Removal Orders
Amazon FBA removal orders can show up as a mix of different situations. They might include customer returns, inventory pulled back to avoid storage fees, stranded units that need to move under a different SKU, or other account-specific reasons. We turn those mixed boxes into organized inventory with a clear status and options for what to do next.
Receive and Confirm
We receive your items, confirm what arrived, and record items by SKU and quantity so you know what came back.
Visual Inspection
We do a brief visual inspection to make sure items are in sellable condition and separate anything unsellable.
Store, Relabel, or Reship
Depending on your needs, we can store your inventory, relabel your items, and reship them.
Accurate Recordkeeping
We track what came from Amazon, what can be resold, and what can be written off.
Returns & FBA Removal Order Pricing
Pricing for returns and removals reflects the hands-on work of receiving, inspecting, sorting, and routing inventory, along with any extra steps such as repacking or special handling.
How pricing works:
- Per-unit handling: Returns and Amazon removal items are billed handling fees that cover receiving, visual inspection, sorting, and basic routing.
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Extra services: If items need additional inspection or extra work to be resold, such as repackaging or rebagging, those steps are billed separately.
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Storage for processed items: Inventory that stays in our warehouse after processing is billed storage according to our standard storage rates.
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Disposal, donation, or special routing: When we handle disposal, donation, or other special routing, related handling costs and materials are billed in addition to the initial handling charge.
For current rates and minimums, visit our Pricing page. If you are ready to explore whether PrepIt is a good fit for your brand, complete a new client application, and we will build pricing around your products and volume.
Why Brands Trust Us with Returns & FBA Removal Orders
Consistent Handling
Returns and Amazon removals follow the same process every time, so you don’t have to guess how each shipment was handled.
Experienced Product Inspection
We are experienced in reviewing returned and removed inventory for sellability, helping protect your brand and your customers.
Accurate Records
All actions tie back into your inventory records so returned and removed items are counted and visible, not sitting off to the side.
Protecting Your Margins
We help you minimize losses by recovering what is resellable and letting go what is not.
Getting Started with FBA Prep Services
Our new client process is designed to be clear and straightforward while still giving you personal, hands-on support. We use it to understand your business, confirm we’re a good fit for each other, and set you up for a smooth start.
1
Application
You start by completing our new client application with details about your brand, sales channels, product types, and expected volume for returns and FBA removal orders.
2
Consultation
We schedule a call to review your application, talk through how returns and removal orders show up in your business, and clarify your preferences for sellable, unsellable, and write-off decisions.
3
Agreement
You receive our terms of service, pricing, and any service notes specific to returns and FBA removal orders. Once you approve and sign, we add you to our system and confirm your starting plan.
4
Onboarding
We set up your account, confirm how you want inventory categorized and reported, and walk you through how to direct returns and FBA removal orders to our warehouse.
5
Go Live
We start receiving, inspecting, and processing inventory according to your setup, and you get clear visibility into what came back and what happened to it.
FBA Returns & Removals FAQs
Get quick answers to common questions about our Returns & FBA Removal Order processing services.
Do you handle both D2C returns and Amazon removals?
Yes. We process returns from your direct-to-consumer orders and we also handle removal orders from Amazon FBA.
Can you restock returned items?
When items arrive in good condition and meet your standards for resale, we can return them to inventory for D2C fulfillment or route them to FBA prep.
How do you decide if something is sellable or unsellable?
We check condition, packaging, and completeness, and we can follow any brand-specific guidelines you give us for what should or should not ship again.
Can you send removed inventory back into FBA?
Yes. Items that are suitable for FBA can move into our FBA prep service and then be shipped back to Amazon as part of your normal replenishment.
What happens to items that cannot be resold?
Unsellable items can be held for review, consolidated and returned to you, donated, recycled when practical, or disposed of according to your instructions.
Partner with PrepIt Logistics Today
Start your new client application today and put your logistics in the hands of a dependable 3PL, so you can stay focused on running and growing your business.